Thursday, 26 December 2013

Intercontinental Warranty Services on Building Successful Teams



Building quality teams is crucial to the success of a business or project. Intercontinental Warranty Services is constantly working to improve its team building techniques, and along the way they have found some things that work and some that don’t. Follow these four steps in order to create more successful teams.

Do: Develop Communication

Every good team develops clear lines of communication. People need to know the order of command, and who approaches who in what manner. Intercontinental Warranty Services always develops a chain-of-command. Everyone from the bottom up should know how to appropriately communicate with their peers. If certain people are only to communicate with select authority figures, make sure that is clear. If email is the primary mode of communication, make that clear as well. Intercontinental Warranty Services warns managers that they can never be to clear when it comes to communication.

Don’t: Kill Creativity

Intercontinental Warranty Services allows every one of its team members the ability to develop and present ideas. As a manager, you never truly know who may have the best ideas. Just because someone has an important title, does not mean they will always have better ideas than the low man on the totem pole. 

Do: Set Expectations

A team manager must let team members know that is expected of them. Intercontinental Warranty Services prefers giving assigned roles with some flexibility. Roles that are too rigid can stifle creativity and motivation, but roles with not enough structure can result in sloppy performance.

Don’t: Let Small Problems Become Bigger

As soon as Intercontinental Warranty Services notices that there is a problem with one of its teams, a meeting is called to fix it. Small problems are just that, small problems, but they also have the potential of becoming bigger. There is no need to let fixable problem grow into a big problem.

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