Thursday, 12 December 2013

The Basis for Intercontinental Warranty Services’ Value Based Training Program



Intercontinental Warranty Services follows their mission statement of ‘People first, products that work’ by providing a top-of-the-line training program to credit union clients. Their program, called Value Based Training, has proven to be a successful method of developing better customer relationships and fostering success. While providing training programs is not essential for all companies, it does provide employees and clients with valuable resources that encourage success. Below are some of the top reasons Intercontinental Warranty Services supports training programs.

(1) Getting Everyone on the Same Page

A training program allows a company to make sure everyone, including management, employees, and clients, are on the same page. Intercontinental Warranty Services suggests using a training program to reiterate your company’s mission statements and values. If everyone goes through the same training program, it assures management that everyone in the company has the same foundation.

(2) Showing People You Care

A training program does not have to be anything fancy or extravagant; sometimes it is just the concept that matters. Training programs are a way for companies to show their dedication and appreciation. By investing time and resources into clients and employees, a company can tangibly show their focus on developing positive relationships.

(3) Encouraging Success

Above all, a training program can go a long way in developing and fostering company success. Intercontinental Warranty Services’ Value Based Training program teaches its clients how to successfully sell more coverage plans, something that directly benefits the company’s bottom line.

(4) Improving Communication

Intercontinental Warranty Services has found their training program to be a key factor in improving communication with clients. The program gives clients the ability ask whatever pressing questions they may have, and allows Intercontinental Warranty Services to establish clear lines of communication. Good communication is vital to the development of long-term business relationships, something Intercontinental Warranty Services takes great pride in.

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